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Welcome

Welcome to our customer website area, which is exclusive to supported customers as part of our ProCover Support Agreement.

 

My Support is designed to give you quick and easy access to a wealth of information and extra functions. You can download a PDF user's guide by clicking here.

 

If this is your first visit, here are some of the key features to look out for:

 

Log a support call - the quick link on the left provides a fast and easy way to log a support call without needing to make a phone call. Calls logged online are constantly monitored so you can be sure we'll get back to you very quickly.

 

My Support - in this area administrators can manage all of their company information and all users can make sure their personal details are accurate and up to date. If you are an administrator, please use this facility to set up the details for your other company users.

 

Knowledge Base - this area of the site provides quick access to a wealth of information, which is being constantly updated.

 

Downloads - from this section you can check that you are using the latest version of each software product in your support contract and download the latest version if necessary. You can also access data bulletins, software release notes and other supporting literature for the products you are using.

 

Amtech Group is the leading UK producer of software products for the electrical and mechanical building services industry, we are constantly refining and upgrading our products, as well as introducing innovative new solutions for building services contracting businesses.

 

As well as using My Support to ensure you are up to date with the latest versions of software you are already using, you can find out more about our other products by clicking here or from the link at the top of this page.

 

We hope you find My  Support useful and please don't hesitate to contact us if you have any ideas how we can add even more value to your support package.